ROOTBELT DESIGN – PRIVACY POLICY

Last Updated: January 2026

Introduction

Rootbelt Design (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rootbelt.com and use our services.

Please read this Privacy Policy carefully. By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

Fill out a contact form or request a consultation
Subscribe to our newsletter or download resources
Communicate with us via email or phone
Request a quote or proposal
Provide feedback or testimonials

This information may include:

Name
Email address
Phone number
Property address or zip code
Project type and details
Timeline preferences
Budget information
Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage, including:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on pages
Referring website or source
Date and time of visit
Cookies and similar tracking technologies

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

Types of cookies we use:

Essential Cookies: Required for website functionality
Analytics Cookies: Help us understand how visitors use our website
Marketing Cookies: Used to deliver relevant advertisements

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

To respond to your inquiries and consultation requests
To provide quotes, proposals, and project estimates
To communicate about your project throughout the design and construction process
To schedule appointments and site visits
To process payments and maintain financial records

Business Operations

To improve our website and services
To understand customer needs and preferences
To develop new services and offerings
To comply with legal obligations
To maintain business records

Marketing Communications

To send newsletters, project updates, and promotional materials (with your consent)
To inform you about our services, promotions, and company news
To request feedback, reviews, or testimonials

You may opt out of marketing communications at any time by:

Clicking the “unsubscribe” link in our emails
Contacting us directly at bu***@******lt.com
Calling us at (512) 608-5751

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

Website hosting and maintenance
Email marketing and communications
Customer relationship management (CRM)
Payment processing
Analytics and performance monitoring

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Subcontractors and Trade Partners

When providing design-build services, we may share relevant project information with licensed subcontractors, suppliers, and trade partners necessary to complete your project. This includes:

Architects and engineers
Electricians, plumbers, and other trades
Material suppliers
Permitting and inspection services

Legal Requirements

We may disclose your information if required to do so by law or in response to:

Valid legal requests from government authorities
Court orders or subpoenas
Protection of our legal rights
Investigation of fraud or security issues
Protection of safety or property

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Security measures include:

Secure Socket Layer (SSL) encryption for data transmission
Secure servers and databases
Access controls and authentication
Regular security assessments
Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods vary based on:

Active Projects: Duration of project plus 7 years for warranty and legal purposes
Consultation Requests: 2 years from last contact
Marketing Communications: Until you unsubscribe or request deletion
Financial Records: 7 years as required by tax law
Website Analytics: Aggregated data retained indefinitely

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request a copy of your information in a portable format

Deletion

You may request deletion of your personal information, subject to:

Legal obligations to retain certain records
Legitimate business purposes (e.g., ongoing projects, warranties)
Defense of legal claims

Objection and Restriction

You may:

Object to processing of your information for marketing purposes
Request restriction of processing in certain circumstances
Withdraw consent where processing is based on consent

Do Not Track

Our website does not respond to Do Not Track (DNT) signals. You can manage cookies through your browser settings.

To exercise any of these rights, please contact us at:

Email: bu***@******lt.com
Phone: (512) 608-5751
Mail: 1914 Berkeley Avenue, Austin, TX

We will respond to your request within 30 days.

Third-Party Websites

Our website may contain links to third-party websites, including:

Social media platforms
Supplier websites
Industry resources
Review platforms

We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to Know

You may request information about:

Categories of personal information collected
Sources from which information was collected
Business purposes for collecting information
Categories of third parties with whom we share information

Right to Delete

You may request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out

You have the right to opt out of the sale of personal information. Note: We do not sell personal information.

Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

To exercise your California privacy rights, contact us at bu***@******lt.com or (512) 608-5751.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in our practices
Legal or regulatory requirements
New services or features
Industry best practices

We will notify you of any material changes by:

Posting the updated policy on our website
Updating the “Last Updated” date
Sending email notification for significant changes (if you’ve provided an email address)

Your continued use of our website and services after changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Rootbelt Design

Email: bu***@******lt.com
Phone: (512) 608-5751
Address: 1914 Berkeley Avenue, Austin, TX

Response Time: We aim to respond to all privacy inquiries within 5 business days.

Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.

Rootbelt Design
Licensed Contractor #32101588765
Austin, Texas

Privacy Policy